Marketing data transformation for a global events leader

Automated processes and targeted research delivered 50% fewer email bounces and 400,000+ validated contacts annually.

The project by numbers.

400K+
Contacts annually
-50%
Email bounces
27%
Higher coverage
80%
Automation

Meet the

business.

A global leader in exhibitions and events serving sectors such as learning, healthcare, technology, and veterinary services. Operating more than 70 recurring events annually across the UK, US, APAC, and EU, their marketing relies heavily on accurate, targeted contact data. Their goal: Improve data accuracy, reduce campaign bounce rates, and expand coverage, particularly among hard-to-reach small businesses.

Their

challenge.

High bounce rates of 30%-35% were damaging campaign performance, while the limited online presence of smaller niche businesses made reliable contact sourcing difficult. Additionally, strict limits on contacts per company restricted data volume and scalability.

What we

delivered.

Merit introduced targeted, automated, and rigorously validated data collection. Contacts were sourced in smaller batches close to campaign dates to ensure freshness and accuracy. Advanced automation was combined with strategic web research and social media scraping to build comprehensive, reliable databases.

Precision Contact Data

Reduced bounce rates by 50% through rigorous automated validation.

Expanded Market Reach

Increased small-business data coverage by 27%, enhancing niche targeting.

Scalable Automation

Delivered over 400,000 validated contacts annually using 80% automated processes.

Cost-Efficient Growth

Achieved 15% higher data volumes at lower costs through smart exclusion list revalidation.

Ready to discuss

your project?

Whatever the challenge, whatever the industry, our teams work side-by-side with clients to design systems that perform today and evolve for tomorrow. That’s why leading businesses trust us to turn their toughest data ambitions into reality.

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